FROM THE MICROSOFT SUPPORT SITE:
Starting Word 2016 for Mac Mail Merge with Gmail already running (on another monitor), Mailings/Finish & Merge “Merge to Email” is greyed out. As all the Mail Merge recipients are in the Gmail file, I need to use Gmail as the source file for Excel. Outlook not available with Office Home & Student 2016 for Mac. Why is the mail merge toolbar greyed out when creating AutoMail Template? Created Date 29th April 2015 Product IRIS AutoMail Problem I am trying to insert a tag into an AutoMail template. I have ticked the tag I want to use in the Tag Selection Screen and when I maximise the Word document the 'Merge Field Button' is greyed out. How can I insert. Question: Q: Mail merge sources grayed out I'm doing a mail merge for the first time on Pages. Trying to link a Numbers spreadsheet to the Pages letter. I tried with iCloud documents, but after inserting mail merge fields into the Pages doc I tried to link to Numbers doc, but the Numbers doc was grayed out (as were all documents). May 10, 2013 I tried to mail merge with Office for Mac 2011 - the email icon was greyed out on the mail merge menu. Searching online yielded advice to make Outlook the default mail client from mac mail - we did this but no luck:( Then, we deleted the email accounts associated with mac mail - success!
(THIS SOLVED MY SAME ISSUE):
This grayed out options will be enabled when you use the Mail Merge feature in Word. For example, to start the Mail Merge with an Excel file, please follow: 1. In Word, choose File New Blank document. On the Mailings tab, in the Start Mail merge group, choose Start Mail Merge, and then choose the kind of merge you want to run.
JPopGolf replied on
Word Mail Merge Email
I had this same issue and somehow came upon a thread in this forum that read: 'Unable to Mail an Office Document, option to email is greyed out'Word For Mac Mail Merge Email Greyed Out In Gmail
and just as Jim Gordon said in this post, somehow (i must have clicked yes to something) my default mail client got switched to my gmail account.
Mail Merge Email Attachment
I switched it back (open Mail, then preferences, under the 'general' tab, top of the list is 'default email reader')
then i closed excel, ppt and word.
When i re-opened the programs, I regained the option to send as attachements.
I just have to pay attention to what I click on 😉
Jul 15, 2012 6:58 PM